What each action does
Closing an account stops access. Deletion/erasure addresses retained personal information. A single button must not silently combine these actions.
Export and continuity
For restaurant discovery, reservation requests and enabled dining services, an authorised user can request a usable standard export by writing to support@gustix.net. The order identifies format, scope and lawful exclusions for other people's data, third-party rights and secrets. Export is available on request, within the period required by law. Any additional conversion/migration cost is quoted before work, not hidden in a release fee. Service-switching obligations under applicable law are assessed for the actual service.
Closure and erasure
Verify the requester proportionately; process deletion under the retention periods stated in our Privacy Notice and explain legally restricted records, holds and backup expiry. Data portability and erasure are rights subject to their legal conditions, not a promise to export every operational log. Reapply deletion if restoring a backup. Personal information is not retained forever merely because a ledger is append-only. Minimal non-identifying proof can remain without retaining entire files. Orders and reservation records may have distinct lawful retention periods. The restaurant is responsible for its food, allergen information, hygiene and reservation fulfilment. An AI dietary answer is not an allergen guarantee. Cancellation cut-offs must be shown for the specific reservation.